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Title
Text copied to clipboard!Store Assistant
Description
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We are looking for a Store Assistant to join our retail team and help ensure a smooth and efficient shopping experience for our customers. As a Store Assistant, you will play a key role in supporting the day-to-day operations of the store, including assisting customers, maintaining product displays, managing inventory, and ensuring the store remains clean and organized. This position requires excellent communication skills, a customer-first attitude, and the ability to work in a fast-paced environment.
The ideal candidate will be friendly, reliable, and detail-oriented, with a passion for retail and customer service. You will be expected to greet customers warmly, answer their questions, and help them find the products they need. You will also be responsible for restocking shelves, checking inventory levels, and reporting any discrepancies to the store manager. In addition, you may be asked to operate the cash register, process transactions, and handle returns or exchanges in accordance with store policies.
Store Assistants must be able to work flexible hours, including evenings, weekends, and holidays, as needed. You should be comfortable standing for long periods and lifting light to moderate loads. Previous experience in a retail environment is preferred but not required, as training will be provided.
This role offers an excellent opportunity to gain valuable experience in the retail industry and grow within a dynamic and customer-focused team. If you are enthusiastic, dependable, and eager to contribute to a positive shopping experience, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Greet and assist customers in a friendly manner
- Maintain cleanliness and organization of the store
- Restock shelves and ensure product displays are tidy
- Operate cash register and handle transactions accurately
- Monitor inventory levels and report shortages
- Assist with receiving and unpacking deliveries
- Handle customer inquiries and resolve complaints
- Support promotional and sales activities
- Follow store policies and procedures
- Collaborate with team members to meet sales goals
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Strong communication and interpersonal skills
- Customer service experience is a plus
- Ability to work flexible hours, including weekends
- Basic math and computer skills
- Physical ability to stand for long periods and lift items
- Attention to detail and organizational skills
- Positive attitude and team-oriented mindset
- Willingness to learn and take initiative
- Reliable and punctual
Potential interview questions
Text copied to clipboard!- Do you have previous experience in retail or customer service?
- Are you available to work evenings, weekends, and holidays?
- How do you handle difficult customer situations?
- Can you describe a time you worked as part of a team?
- Are you comfortable operating a cash register?
- What interests you about working in retail?
- How do you stay organized during busy shifts?
- Are you able to lift and carry items up to 25 lbs?
- What does good customer service mean to you?
- How do you prioritize tasks when the store is busy?
